Returns and exchanges
7-day easy returns after delivery.
Return window
Request a return within 7 days after receiving the order.
Condition
Return the item with its original packaging, included accessories and proof of purchase.
Damaged or incorrect item
Contact us as soon as possible with your order number and clear photos. We will arrange the appropriate return, exchange or refund.
How to request
Email care@rannora.com with the order number and reason for return. Customer care will provide the next steps.